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Frequently Asked Questions

What towing services do you offer?

We provide:

  • Light-duty towing (cars, SUVs, pickup trucks)

  • Flatbed towing

  • Accident & collision recovery

  • Roadside assistance (jump starts, tire changes, lockouts)

  • Winching & vehicle recovery

  • Long-distance towing

  • Private property & police-requested tows.

What areas do you serve?

We proudly serve Pittsfield, MA and the surrounding communities in Western Massachusetts, as well as nearby areas in New York’s Capital Region.

If you’re close by and not sure if you’re in our service area—just give us a call! We’re always happy to help when we can.

Massachusetts areas we commonly serve include:

  • Pittsfield (01201)

  • Lenox (01240)

  • Lee (01238)

  • Dalton (01226)

  • Lanesborough (01237)

  • North Adams (01247)

  • Adams (01220)

  • Cheshire (01225)

  • Great Barrington (01230)

  • Williamstown (01267)

New York (Albany & surrounding areas):

  • Albany (12203, 12205, 12206, 12208)

  • Rensselaer (12144)

  • East Greenbush (12061)

  • Latham (12110)

  • Colonie (12205)

  • Guilderland (12084)

  • Troy (12180, 12182)

Long-distance towing is also available upon request.

Are you available 24/7?

Yes. We offer 24-hour emergency towing and roadside assistance, including weekends and holidays.

How much does a tow cost?

Pricing depends on:

  • Distance towed

  • Type of vehicle

  • Time of day

  • Location and condition of the vehicle

We provide clear pricing before dispatch whenever possible.

What forms of payment do you accept?

We accept:

  • Credit & debit cards

  • Cash

  • Insurance and roadside dispatch payments
    (Some services may require payment at the time of service.)

Do you work with insurance and roadside assistance companies?

Yes. We work with most major roadside providers and insurance networks, including:

  • Allstate

  • GEICO

  • Agero

  • Urgently

  • National Auto Club (NAC)

Do you offer jump starts and tire changes?

Yes. We provide:

  • Jump starts

  • Flat tire changes

  • Lockout services

  • Fuel delivery (if available)

Do you offer jump starts and tire changes?

Yes. We provide:

  • Jump starts

  • Flat tire changes

  • Lockout services

  • Fuel delivery (if available)

Do you offer vehicle storage?

Yes. Vehicle storage is available. Storage fees may range between $35 - $55 per day. 

Are you licensed and insured?

Yes. We are fully licensed and insured in accordance with Massachusetts regulations.

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